Effective influencing is core to personal and professional success. This is a highly practical and interactive programme, covering:

Influencing DNA

• My Influencing DNA: How do I influence others? What are my unique strengths? When do I feel comfortable or uncomfortable?
• Effective Influencers: How do we rate Effective Influencers? Why are they effective? What makes them stand out?
• Understanding Influencing in the Business: the main types of influencing and contexts; understanding our Circle of Influence and techniques on how this can be extended and maintained

Being the Graceful Challenger

Communication is a two way stream. To be an effective influencer requires a level of awareness of the other person’s communication style, motives and needs. Addressing the practical application of influencing skills in the workplace and giving participants the opportunity to learn how to manage challenging conversations:

• Learning how to get your message across: harnessing the power of language and the impact it has on others
• Impactful communication: filtering the message; how others perceive and interpret messages; strategies for identifying ways to make distinct and clear messages understood
• “Saying No…” and “I want/need…”: The key tenets to assertiveness; participants to work with a real-life “challenging” situation, gaining confidence whilst embracing assertiveness
• Holding a respectful dialogue: using the Positive Critique Protocol as a feedback and communications framework; actively engaging in difficult conversations without fear: preparation; avoiding getting caught off-guard, planned and ad hoc challenging situations, key steps to managing the process, taking a step back and rationalising.

Participants will leave with:

• Insight into a range of inspirational role models and a practical understanding of what makes them Effective Influencers
• An in-depth understanding of different influencing styles
• A deeper understanding of the influencing styles available to them and how to apply them in practical situations within the workplace
• A practical insight on the impact of language in building rapport with others
• The confidence to engage in open, honest conversations
• Hands-on experience of engaging in difficult conversations and how to approach them
• Practical insight on being assertive
• Experience in positive framework for giving feedback and motivating others