Digital Patient Experience Solutions
Discover, Diagnose, Design, Deliver
MOBILE FIRST
Your patients are mobile. They search, research and discover using GPS connected devices. Your healthcare clinic website needs to work on mobile. Content Management Systems (CMS) have changed. Find out more about the latest trends.
HMS INTEGRATION
From live appointment setting to billing, your Hospital Management System (HMS) needs to talk to your website so that your patients can have a seamless digital experience. Our solutions are secure and scalable using global best practise.
BRANDING & DESIGN
You are competing with global franchised brands who have a modern, clean, design aesthetic. Patients make decisions about your clinic based on the visual language you use on your website. We will develop a corporate identity for you.
MEDICAL WRITING & CONTENT
We offer specialist medical writing and content services with SEO and your patient personas in mind. Our writers communicate complex information simply for patients. All content is reviewed by trained medical specialists for accuracy.
PATIENT EXPERIENCE DESIGN
We understand that patients experience a range of emotions when engaging with healthcare clinics. Our patient experience framework is a unique tool to understand your patient's journey from start to finish.
LOCALISED SOLUTIONS
Patients are different around the world with different needs and expectations. Our global team understands cultural differences and attitudes to create a solution that works for your patients while building on the best ideas in the world.
PERSONALISATION FOR PATIENTS
Your patients are not all the same. Every one has a different perspective, a different lens, a different set of circumstances. So your digital patient experience should be different - should be personalised for that journey.
In the consumer space, and B2B space, Content Management Systems have become Digital Experience Solutions. This is industry jargon for different degrees of personalisation. The technology that helps Netflix tell you what to watch can help you provide patients with the right information at the right time, increasing relevance and trust.
Our Digital Patient Experience Solutions are designed for your clinic or hospital based on your requirements and needs. Do you have someone in-house who will update the website on an ongoing basis? Do you have regulatory restrictions that mean you need to use specific technology stacks?
For some healthcare clinics, WordPress might be enough. But for others, the extra functionality relating to personalisation or search might be needed. Our team has worked with .net systems like Sitecore, Kentic0, Umbraco. From Enterprise solutions like Adobe Experience Manager (AEM) to systems that provide speed to market like Webflow.io