Customer Experience is a River
Think of Customer Experience (CX) as a river. A great river like the Nile or the Amazon. Where does it begin? Chances are that there are many tributaries. Over time, the course may change. Large…
Six things NOT to do when marketing to women in Ramadan
Ramadan is the holiest month in the Muslim religion. It is a time for prayer, community support, for spiritual and physical cleansing. It is also, traditionally, the peak of consumer spending as families prepare for…
Video – Head Start – Adapting to Change using Design Thinking.
April 14, 2020 – 13:30 UAE Design Thinking is used extensively to create software and products, but it can be used for all kinds of applications. In a rapidly changing world, where customer behaviour is…
Video – Head Start – Managing Disruption using Digital Transformation
April 13th – 1:30pm UAE – Zoom Meeting Disruption is here to stay. Next up in our ‘Head Start‘ series of free online training – we look at how your company can identify the changes…
Virtual Ecommerce Boot-Camp Retreat.
Last summer, while the Aquitude team were in a different kind of isolation, participating in a strategy retreat on the island of Aegina in Greece, we came up with a concept. What if, we found…
Video – Head Start – CX in a Crisis
Free 40 Minute Online Training Course Register to Attend A time of chaos, but also an unprecedented opportunity for businesses to redraw their commercial blueprints and optimise their operations across channels. Companies such as JD.com,…